Illuminas & Orange recently presented a paper at 2008 UK MRS annual conference in London
Nick Bonney, Orange UK and Jonathan Fletcher, Illuminas, presented a paper entitled ‘Client 2.0: the client side researcher in a ‘flat world’ The paper explored the role of research in organisations without a formal hierarchical structure; how new trends in business architecture and management are making new demands on internal research functions and calling forth a new generation of client side research leaders and practitioners. To download a copy of the full paper click on the link below.